After-hours answering, without the night shift.
When you close for the day, your phone keeps ringing. Our AI after-hours answering service picks up at night, on weekends, and on holidays, so callers get an answer instead of a voicemail.
An after-hours answering service answers your business calls when you are closed. An AI version does this with a voice agent that talks with callers, takes their details, answers common questions, books appointments, and alerts you about urgent calls.
What happens to a call at 9:47 p.m.
Instead of voicemail, the caller hears a friendly greeting in your business name. The agent finds out what they need, takes their details, and either books a time, answers their question, or flags it as urgent for you.
Evening calls
Answers after your team goes home.
Saturday and Sunday
Covers the days you are closed or short-staffed.
Public holidays
Keeps answering when the office is shut.
Emergency rules
You define what counts as urgent and who gets alerted.
Ready-to-act summary
Wake up to a list of callers with their details.
Your schedule
Turns on only outside your business hours if you prefer.
Hear how a call goes.
Every agent is written for the business it answers for. Here is an example of a typical call.
Built for small businesses.
We work with English-speaking businesses in the US and Canada, plus the UK, Australia, and New Zealand.
- 01Home and outdoor servicesLeaks, breakdowns, and storm damage do not wait for business hours.
- 02Offices and clinicsPatients and clients call after work to book or reschedule.
- 03Local businessesEvening and weekend callers are often ready to buy.
Can the agent answer only after hours?
Yes. It can answer all calls, only outside your business hours, or only the calls your team misses during the day.
What happens with emergency calls at night?
You decide what counts as an emergency. Those calls can be transferred to an on-call number or sent to you as an alert, with the caller’s details.
Is an AI after-hours service cheaper than a human answering service?
Pricing depends on call volume and features. Many AI services charge by usage rather than by staff time. We give you a written quote after the discovery call.
Will I get the details from overnight calls?
Yes. Every call ends with a summary sent to you, so you can follow up first thing in the morning.
Does it work for businesses in Canada, the UK, Australia, and New Zealand?
Yes. We work with English-speaking businesses in the US and Canada first, and also in the UK, Australia, and New Zealand. We set the agent up for your time zone and local details.
More ways we answer for you.
Answer every call, keep every customer.
Tell us about your business and hear an agent built for a business like yours.