Questions, answered.
Straight answers about how our AI receptionist works, what callers experience, and how setup works.
We build and manage custom AI receptionists for small businesses. The agent answers inbound calls, captures details, books appointments, and hands urgent calls to your team.
About the service
What is Maximize Voice?
Maximize Voice builds and manages custom AI receptionists for small businesses. The agent answers inbound calls, captures caller details, answers common questions, books appointments, and hands urgent calls to your team.
What is an AI receptionist?
A voice agent that answers your business phone and talks with callers in natural language. It can answer questions, take messages, book appointments, and transfer calls. Learn more.
Which countries do you serve?
English-speaking businesses in the US and Canada first, plus the UK, Australia, and New Zealand.
What kinds of businesses is it for?
Small businesses that depend on phone calls, such as home and outdoor services, offices, professional services, and local shops.
Does it make outbound calls?
No. We focus on answering inbound calls for your business.
Callers and calls
Will callers know it is an AI?
If a caller asks, the agent says it is a virtual assistant. We agree the exact wording with you before launch.
What happens if the AI cannot answer a question?
It says it will pass the question on, takes the caller’s details, and sends them to you. It does not make up answers.
Can it handle urgent calls?
Yes. You define what counts as urgent. Those calls can be transferred to a number you choose, or sent to you as an alert.
Can it remember repeat callers?
It can be set up to recognize a returning caller’s number and recall a short note from earlier calls. We turn this on only if you want it.
Can it record calls?
Recording is optional and set up per client. If it is on, callers are told at the start of the call.
Setup and pricing
Do I need a new phone number?
Usually not. Most setups keep your current number and forward calls to the agent.
How long does setup take?
It depends on your call flow. We agree a timeline on the discovery call, and you approve test calls before launch.
How much does it cost?
It depends on your call volume and the features you need. You get a written quote after the discovery call.
Do I need to manage the AI myself?
No. It is a managed service. We build it, monitor it, and update it when your business changes.
Answer every call, keep every customer.
Tell us about your business and hear an agent built for a business like yours.